Shipping and Returns

We strongly believe in our products and want every customer to leave satisfied. Therefore, if something’s not right for you, we’ve got you covered.

• 30-Day Return Policy
  • Returns must be submitted within 30 days of your package being received by you and must be sent to us within 30 days of your return label being generated and sent to you.
  • Returns are only permitted on the orders made through your account or through another account owned, controlled or operated by you.
  • We are only accept returns, or provide refunds, for orders purchased through muscle-iv.com.
  • Please inspect your order upon receiving it for any potential damages, defects, or if you were sent the incorrect item.
  • We will gladly accept returns of unused items, and in its original packaging. You’ll also need the receipt or proof of purchase.
• To start a return, please contact us at Support for instructions on how and where to send your package. With your request, please include some feedback as to why it wasn’t a fit for you.
  • The return must have a receipt to be eligible for a refund or  exchange.
  • We will notify you once we’ve received your return.
  • You’ll automatically be refunded on your original payment method.
    • Depending on your bank or credit card company, it may take 3-5 business days to process the request and post to your account.

NOTE: Items sent back to use without first requesting a return will not be accepted. Initial shipping charges are non-refundable. Shipping fees for returns and exchanges are the responsibility of the customer.